Meet our Business Development Center Team!

At a dealership, you know there is the sales department with staff to help you pick out a car, the finance department to help you pick an insurance plan, and the service department which you know is there to service your vehicle.

But there is one department that you may not know as well, the Business Development Center, or BDC for short!

There is a lot of work that gets funneled through the BDC, and it is comprised of extended branches of the sales and service departments, and also includes marketing.

In the BDC you will find our Internet Sales Team, the very people that make car buying easy!

Meet Matt, Gregg, Luis, Tyler, and Jeff, they help you prepare in advance before coming in to test drive their vehicle.

Jeff

Gregg

Matt

Luis

Tyler

If you have questions on models, prices, features, and corporate promotions, these are your go to people! They prepare you with all the information you need to make choosing and buying a car easy. You can call them, chat, or even text them through our website. They work closely with the BDC manager for vehicle pricing.  They help you compare models so you can confidently decide what is better for you and your budget.

They know the Mazda and Toyota model line like the back of their hand…which they know very well.

They make an appointment for you and prepare a folder with important information so that when you come in to test drive and pick up your car, the whole process goes smoothly from A – Z.

Cristina

Brittany

On the other side, is the service team. Meet Brittany and Cristina, they take your service appointments, and help facilitate anything you may need for service!

Our marketing team also works in the BDC!

If you see a Tweet, Facebook post, Instagram picture, Pin, Blog, make sure to comment, we would love to hear from you!

Yours truly, Marina Tadros!

Lastly, meet the BDC Manager, David – he works hard to make sure customers’ get the best sales and servicing experience!

The BDC is at your service!

Busting the Myths!

There are common misconceptions about dealerships; so we want to shed some light to help you kick those myths to the curb!

Here are a couple of tips to keep in mind!

1. Don’t wait until the end of the month!

With your preparation and our special deals, you don’t need to rush in at the end of the month to save big bucks.  If you come in any day of the month, I guarantee you will get a great deal. You can always take advantage of our amazing sales at any moment, so don’t force yourself to wait until the end of the month. Come in any day and seize the opportunity for great Crystal savings!

2. Discount Dealer sites can be misleading

Although it is important do to research beforehand, be wary of aggressive pricing from dealer discount sites because they may not be realistic, or offer prices on vehicles that are not available. Come to the dealer first for a price on the car you want,  without having any surprises.

3. You should service your vehicle outside the dealership

Would you ever go to a non-licensed doctor for a checkup? I didn’t think so. There is no one better to service your vehicle than a manufacturer trained technician that uses genuine products. With our complimentary multi-point inspection, we thoroughly look over everything, so that your car is always up-to-date. Every time your car pulls up to our doors, you can be at ease knowing that you’re getting the best service!